Telephone systems

Finding the right telephone system is a complex and time-consuming business. By developing a thorough understanding of your business and its unique needs, our telecommunication specialists at Netelect have a vast range of knowledge and will provide sound advice and guidance you choose the voice option that is perfect for you. We design and install an extensive array of business telephone systems ranging from small analogue systems to large digital hybrid IP PBX solutions and will provide everything you require for a fully operational infrastructure.

Our services include:

• Internal and external cabling
• Interface devices / equipment
• VoIP
• Voice processors / Voicemail / Call recording
• Maintenance, upgrades and repair packages
• Network services to organise and liaise with network providers on your behalf
• Site audits and inspections, assessing existing provision with recommendations

Netelect engineers will fully audit and assess your existing telecommunication system providing you with a report detailing shortfalls and improvements necessary to streamline your operation and make cost saving recommendation tailored to your company’s needs.

We provide a range of cabling solutions on which we can draw to best suit your business set up.

VoIP is a technology that allows telephone calls to be made over an IP network rather than landlines. The main advantage is cost; line rental costs are lower and calls are cheaper, or free between VoIP users.

Voicemail allows you to streamline your voice traffic with a state of the art voice processor whereby auto-attendants answer your incoming calls with a bespoke company greetings and messages, and will assist the caller to direct themselves to the appropriate department without the need for a dedicated receptionist. They can even forward your voice messages by email.

Call recording provides your organisation with the facility to record, archive and monitor voice all of your telephone calls. You can send a recording of a conversation by email and protect your telephone-based sales and service activities.

Every customer receives a service tailored to their individual requirements and a dedicated project manager.